Trello AI (Atlassian, Sydney 2011, Active, Not Shut Down)

Status: Active (founded 2011 by Fog Creek; acquired by Atlassian 2017 for $425M; trello.com reachable 2026-08, AI features rolling since 2024). Category productivity-office; pipeline_stage=none. Not an AI agent platform — it is a Kanban board with Atlassian Intelligence layered on top: board → card → checklist → automation, now with AI-generated summaries, subtask breakdowns, writing help, and agentic flows inside Atlassian’s Teamwork Graph.

Naming clarity: there is no standalone “Trello AI” product. The brand is Atlassian Intelligence for Trello, surfaced via the Trello AI add-on (paid separately) and an opt-in beta board workspace. “Trello AI” in reviews = this feature bundle.

1. English Introduction

Trello is a visual Kanban work hub: boards represent projects, columns are workflow stages (To Do / In Progress / Done), cards are units of work that carry descriptions, checklists, attachments, due dates, labels, members, and comments. The AI layer (Atlassian Intelligence, powered by models including Anthropic Claude and OpenAI) adds Board Summary (condense a busy board into themes/blockers), Create with AI (turn “plan a product launch” into cards + checklists), AI Card Summary (distil long card threads), AI writing assistant (draft card content in a tone), and Agent flows that build multi-step workflows from natural-language briefs. It is the friendly, low-ceiling visual coordinator — not ClickUp/Jira for complex hierarchy, not Motion for auto-scheduling, not Asana for enterprise governance.

2. Core Features

Layer	Capability	Notes
Kanban core	Boards → lists → cards; drag-drop; 10 color labels/card; due dates, members, attachments, comments, checklists	Free = 10 boards, unlimited cards
Views	Board, Timeline (Gantt), Calendar, Dashboard, Table, Map	Timeline/Dashboard = Premium+
Automation (Butler)	Rule-based triggers/actions, scheduled commands, custom buttons	Free tier limited monthly runs
Atlassian Intelligence (AI)	Board Summary, Create with AI (cards+checklists from prompt), AI Card Summary, writing assistant, agentic flows, MCP/agent access to Jira+Confluence data	Add-on + opt-in beta; usage quotas by plan
Power-Ups	200+ integrations (Slack, GitHub, Figma, Google Drive, Salesforce, Zoom)	Free = 1 Power-Up/board; Premium unlimited
Collaboration	Real-time, @mentions, voting, card mirroring, read-only guests	Guest permissions = Premium+
Enterprise	SSO/SAML, SCIM, data residency, audit logs, org admin, Atlassian Guard	Part of Atlassian cloud estate

3. Pricing (2026-08, USD/user/mo, annual billed — Atlassian’s “Forge free” + new pricing 2025-10)

Tier	Price	AI access	Key gates
Free	$0	No Atlassian Intelligence (read-only Board Summary via limited试用 on some orgs)	10 boards, 1 Power-Up/board, 2FA, no Timeline/Dashboard
Standard	$6/user/mo (annual) / $7.50 monthly	No AI	Unlimited boards/cards, custom fields, advanced checklists, 1,000 Workspace automations
Premium	$12.50/user/mo (annual) / $15.57 monthly	No AI (AI add-on separate $/add-on below)	Timeline/Calendar/Dashboard/Table views, unlimited automations, admin controls, guest permissions
Enterprise	$17.50/user/mo (annual) / $21.94 monthly	AI add-on available (Org-level, consumption)	SSO/SCIM, data residency, audit, Atlassian Guard, org-wide AI policy
AI Add-on	~$1.99–2.50/user/mo (announced Oct 2025, billed annually, varies by org)	Board Summary, Create with AI, AI Card Summary, writing assistant, agent flows	Requires Premium or Enterprise; quotas; priced separately from base seat

pricing_type=per-seat-subscription + ai-addon; starting_price=$0; AI is not included at Free/Standard/Premium — this is the trap buyers miss; “Trello has AI” ≠ “your tier has AI”. New Oct 2025 “Forge free” SKU changes apply mostly to Jira/Confluence, not Trello’s base tiers.

4. Access Type

Field	Value
access_type	web-ios-android-desktop-electron-no-local-api-selfserve
access_display	🌐 trello.com · iOS/Android apps · macOS/Win desktop (Electron wrapper) · Atlassian MCP server (Enterprise) · REST API (developer) · no offline standalone editor

5. Reviews (2026)

Source	Rating	Sample	Signal
G2	4.4/5	~10,000+	Ease-of-use #1; “limited for complex PM”, automation quotas dinged
Capterra	4.5/5	~23,000	Visual simplicity praised; reporting/analytics weak
Gartner Peer Insights / PeerSpot	4.3–4.4/5	mid-market	Strong for small teams; enterprise reviewers cite Power-Up sprawl + AI immaturity vs Asana/Jira
Trustpilot	2.8–3.5/5	thinner	Billing/plan-confusion + AI add-on surprise complaints

Verdict: still the lowest-friction visual task board on the market, and the AI features genuinely reduce the “blank board” problem (Create with AI is genuinely useful for first-pass breakdown). Gripes = AI is an add-on tax on top of per-seat pricing, Butler automation quotas bite scaling teams, no native time-tracking/reporting (Power-Ups only), Power-Up sprawl creates dependency debt, Enterprise/AI policy controls still catching up to Asana/Monday, free tier AI-free.

6. Best For / Not For

Best For	Not For
Small teams & startups needing visual task tracking in 10 min	Large orgs with strict governance/compliance (→ Jira Enterprise, Asana)
Content/creative/marketing ops (column = workflow stage)	Complex multi-project portfolios with dependencies/critical path (→ Jira/ClickUp/Monday)
Personal task management & side projects	Heavy resource/capacity planning & auto-scheduling (→ Motion, Float)
Teams already on Atlassian (Confluence/Jira/Guard)	Buyers expecting AI in the base price
Cross-functional handoffs via Power-Ups	Offline-first / air-gapped work (cloud-only)

7. Competitors (Lane Map)

Lane	Tool	Starts	Trello’s edge / gap
Kanban-first (closest)	Asana	$10.99/user/mo	Asana stronger rules/forms/reporting/governance; Trello simpler + AI add-on
Work OS / PM	Monday.com	$12/user/mo	Monday automations + dashboards deeper; Trello cheaper to start
All-in-one	ClickUp	Free / $7+	ClickUp more hierarchical features; Trello leaner UX
Atlassian native	Jira (Software/Product Discovery)	Free tier / $7.75+	Jira for dev/enterprise; Trello for non-dev/lightweight
AI auto-schedule	Motion	$19/user/mo	Motion auto-plans your day; Trello you arrange
Notion-verse	Notion + Notion AI	$10/mo	Notion docs+DB+AI unified; Trello pure board
Free Kanban	WeKan, KanbanFlow	$0	Self-host/open; Trello hosted + ecosystem
Agentic PM (emerging)	Claude / ChatGPT agents via MCP	$20/mo	LLM agents can manipulate Trello via MCP — complementary, not replacement