ClickUp AI

  • ClickUp AI = the old name for ClickUp Brain​ (rebranded 2023→Brain, relaunched as Brain² June 2026) — the workspace-aware AI layer bolted onto ClickUp’s project-management OS, not a standalone chatbot. Table-first, Claude Code skeleton. Key 2026 fact: Brain is a per-seat add-on billed for ALL paid members in the workspace, not per actual AI user​ — that’s the trap to encode.

    1. One-line positioning

    ClickUp AI (now ClickUp Brain / Brain²) = the AI layer inside ClickUp’s work OS that knows your tasks/docs/comments/connected apps (Drive/Slack/GitHub/Gmail/Jira) and does role-based writing, Deep Search across workspace history, automated standups/reports, AI Fields, AI Notetaker, and Super Agents​ (assignable autonomous “coworkers” with 500+ skills, May–Dec 2025) — multi-model routing across GPT-5 / Claude Opus / Gemini / o-series, MCP server so external agents can read/write ClickUp. No free AI: Free plan = $0 but Brain off; Brain Standard +$9/seat/mo, Brain Autopilot +$28/seat/mo, stacked on base Unlimited $7 / Business $12 / Business Plus $19 / Enterprise custom. It is the PM-native agentic layer, not ChatGPT (general), not Notion AI (doc-first), not Jasper (copy-only).

    2. Core features

    Layer Capability Notes
    Writing AI Writer in tasks/docs, role prompts (PM/mktg/eng), saved prompts, brand dictionary (Brain MAX) Trails Claude/Jasper on long-form prose
    Knowledge Deep Search​ semantic Q&A across all workspace history + connected apps Permission-scoped, biggest differentiator vs general chat
    PM agent Auto standups, weekly reports, blocker surfacing, sprint-plan breakdown, dependency summaries Pulls from task activity, not manual input
    Fields AI Fields​ — auto-summarize comment thread / risk-on-Blocked / translate on status change Runs inside task automation, no leaving ClickUp
    Agents Super Agents​ (Autopilot tier) — @mentionable, assignable, scheduled, 500+ skills, multi-step workflows Acquired Codegen engine; acts as real workspace user
    Meetings AI Notetaker — joins Zoom/Teams/SyncUp, transcript→action items in tasks Autopilot+
    Surface Brain MAX desktop (Mac/Win) cross-tool search ClickUp+Drive+GitHub+OneDrive, Talk-to-Text Separate app, not in base web
    Models Multi-model picker (GPT-5/Claude Opal/Gemini/o3) + auto-routing; MCP server for Claude/Codex/Cursor No local-only mode
    Access 🌐 Web · 🖥️ Win/Mac/Linux desktop · 📱 iOS/Android (mobile AI lags) · 🔌 MCP + REST API

    3. Pricing (2026-08, official + add-on stacking)

    Base plan Annual / Monthly per seat + Brain Standard + Brain Autopilot
    Free Forever $0 (unlimited members, 60MB–100MB, no Brain) — (need paid base)
    Unlimited $7 / $10 $16 / $19 $35 / $38
    Business $12 / $19 $21 / $28 $40 / $47
    Business Plus $19 / $29 $28 / $38 $47 / $57
    Enterprise Custom (~$25–45/seat) +$9 or +$28/seat +$28/seat
    • Brain billing rule: add-on charged for every paid member in workspace, not per active AI user — 30-seat Business + Standard = $21×30 = $630/mo regardless of 5 people using it.
    • Brain Standard: ~1,500 AI Super Credits/seat/mo; Autopilot: ~5,000 credits/seat/mo; overage ~$0.001/credit ($10/10k).
    • pricing_type = freemium (base Free exists, Brain not on Free); starting_price = $0; free_tier = "yes for PM base; no Brain AI on Free; Brain needs paid base + $9/seat add-on"; pricing_note = "Brain billed per ALL paid seats not per AI user; Standard $9 Autopilot $28 stack on base; Business+Autopilot=$40/seat/mo; annual ~30% off base; no partial-enable; workspace must be single tier"

    4. Access Type (v2)

    access_type: web-app, desktop-app, mobile-app, api

    access_display: 🌐 Web · 🖥️ Win/Mac/Linux desktop + Brain MAX standalone · 📱 iOS/Android · 🔌 MCP server + REST API

    5. Reviews (split)

    Platform Score Volume Signal
    G2 4.7/5 ~10,555 Feature depth, flexibility, Brain Deep Search; cons: learning curve, rate cliffs
    Capterra 4.6/5 ~4,000 SMB PM daily driver
    Trustpilot 2.0–2.6/5 hundreds Billing surprises (all-seat AI charge), cancellation, mobile lag
    AI Agent Square 8.3/10 “Most feature-complete PM AI; pricing model weakest link”
    Aggregate ~4.6/5​ (G2+Capterra) Trustpilot gap = billing/complexity signal (same pattern as Buffer/Canva/Character.AI/ChatGPT)

    Recurring praise: Deep Search across years of tasks/docs is unmatched in PM category; AI Fields + Super Agents do real workflow acting, not just drafting. Recurring gripes: all-seat AI billing, steep onboarding (2–4 wks), mobile AI thin, Brain writing weaker than Claude/Jasper for long-form.

    6. Best for / Not for

    Best for Not for
    Existing ClickUp orgs (20–500 seats) with years of task/doc history to mine Teams <15 seats — all-seat AI billing makes $9×heads costly vs Notion AI bundled
    Cross-functional PM/ops/marketing wanting AI inside tasks not a separate tab Pure coding teams (Linear + Claude Code cheaper, dev-native)
    Managers drowning in status updates (Brain auto-standup pays rent) Long-form copy/marketing-at-scale (Jasper/Anyword deeper brand voice)
    Agencies running client spaces + SOPs + Super Agents as junior PMs Teams wanting predictable flat AI (3 billing layers: base+addon+credits)
    Regulated-ish midcos needing SSO/SCIM/audit on Business+ Field/phone-first teams (mobile AI lags desktop)
    Knowledge-heavy orgs wanting MCP out to Claude/Codex Greenfield teams with no ClickUp workspace yet (no context = no Brain value)

    7. Competitors (table)

    Tool Lane Starts vs ClickUp AI
    Notion AI Doc-first OS + AI bundled $10 Plus / $20 Business (AI incl.) Cheaper at small scale, AI bundled not per-seat add-on, weaker task/automation depth
    Asana AI PM + AI in-plan $10.99 Starter (AI incl.) Cleaner AI billing, simpler onboarding, weaker Deep Search/agents
    Monday AI PM + credit-based AI $9 Std + 500 AI credits Visual/configurable, credit model not all-seat, less autonomous agenting
    Jasper Marketing copy agent $69/mo Deeper brand voice/SEO, zero PM surface
    ChatGPT Team / Claude Team General assistant $20–25/seat Stronger raw writing/reasoning, no task/workspace acting
    Linear + AI Dev-native PM $8–16/seat Better for engineers, no marketing/ops breadth
    Smartsheet / Wrike AI Enterprise PM custom Heavier governance, less consumer-grade AI UX

     

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